Questions about anything? Email us at reach@airskape.com.

Last updated: February 8, 2026

Airskape ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

Orders and purchases: When you buy from our website, we collect information necessary to process your order, such as your name, email address, shipping address, and payment information. This information is handled securely through Shopify Payments.

Cookies and analytics: Our website uses cookies and analytics tools by default to improve your experience, monitor traffic, and understand how our site is used.

Email collection (future use): We may collect emails for newsletters, pre-order notifications, or marketing in the future. Currently, no marketing emails are being collected.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders

Communicate about your orders or account

Improve and personalize your website experience

Send marketing communications if you opt in in the future

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes.

We share information with Printify solely to fulfill orders.

Payment information is shared only with Shopify Payments to process transactions.

4. Cookies & Tracking

Our website uses cookies and other tracking technologies to:

Improve website functionality and performance

Understand website traffic and user behavior

Personalize your experience

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Your Rights

You may request access to the personal information we hold about you.

You may request corrections or deletion of your personal information.

You may opt out of future marketing communications if you choose to sign up.

To exercise your rights, contact us at: airskape@thegreathike.ca

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

7. Contact Us

If you have questions or concerns about this Privacy Policy, email us at: reach@airskape.com.

Last updated: February 8, 2026

Welcome to Airskape! By using our website (airskape.ca) or placing an order, you agree to these Terms of Service ("TOS"). Please read them carefully.

1. Use of the Site

You must be at least 18 years old or have the consent of a parent/guardian to use this site.

You agree to use the site for lawful purposes only and not to:

Copy, reproduce, or distribute our content without permission

Interfere with the site's operation or security

Use the site to harass, defraud, or harm others

2. Orders & Fulfillment

All products are made-to-order through Printify via Shopify.

You are responsible for providing accurate shipping and payment information.

We reserve the right to cancel orders for errors, fraud, or issues with fulfillment.

3. Pricing & Payment

Prices are displayed in CAD and include applicable taxes where required.

Payments are processed securely through Shopify Payments.

4. Returns & Refunds

Our full Refund & Return Policy is available here.

Short version: Products are non-returnable unless defective or damaged.

5. Intellectual Property

All text, images, logos, and designs on Airskape are our property or used with permission.

You may not reproduce or use our content for commercial purposes without consent.

6. Limitation of Liability

Airskape is not liable for any indirect, incidental, or consequential damages.

We are not responsible for delays, lost shipments, or sizing expectations beyond what is stated.

Use of the site and purchase of products is at your own risk.

7. Privacy

Our Privacy Policy explains how we collect and use your information. By using the site, you agree to our privacy practices.

8. Changes to Terms

We may update these TOS at any time. The latest version will always be posted on this page.

9. Contact Us

Questions about these Terms? Email us at reach@airskape.com.

Last updated: February 8, 2026

At Airskape, we want your experience to be smooth from checkout to delivery. Please read the following shipping information carefully.

1. Shipping Regions

We ship worldwide, with a focus on Canada and the United States.

2. Fulfillment & Processing

All our products are made-to-order through Printify, which means each item is created specifically for you after you place your order.

Orders typically ship within 5–7 business days after being placed, but this may vary depending on demand and product type.

Because items are made-to-order, processing times are included in the estimated delivery window.

3. Shipping Costs

Shipping costs are built into the price of each item.

There are no additional shipping fees at checkout.

4. Delivery Times

Delivery times vary depending on your location:

Canada & USA: 7–15 business days

Other international destinations: 10–25 business days

Please note these are estimates and may be affected by customs, holidays, or carrier delays.

5. Customs & Duties

For international orders, any customs fees, import taxes, or duties are the responsibility of the customer.

6. Tracking

Tracking is provided automatically when available through Printify and Shopify.

If tracking is not provided, your order will still be fulfilled and shipped, but we cannot guarantee real-time tracking updates.

7. Lost or Damaged Packages

If your item is lost or damaged in transit, contact us at airskape@thegreathike.ca.

We will work with Printify to file a claim and provide a replacement or refund once the issue is verified.

Please note: resolution times may vary depending on the carrier and destination.

8. Contact Us

For any questions about shipping, email us at: airskape@thegreathike.ca.

Last updated: February 8, 2026

Because our products are made-to-order, we cannot accept returns or issue refunds for change of mind, incorrect size, or color preferences.

Damaged or defective items:

If your item arrives damaged or with a manufacturing defect, contact us within 30 days of delivery with a photo.

We will provide a free replacement or refund once the issue is verified.

Please note:

You don't need to return the item to us.

Refunds are issued via your original payment method.